- About Sydney Heaters
At Sydney Heaters we sell, install and service wood heaters, gas heaters and alfresco wood fired ovens – we even restore and replace fireplace mantles.
When you visit our Sydney Heater website, we may collect some information as described in this policy.
- What information do we collect and how is it used
To assist us with improving our website navigation and customer experience, we may collect information like this below:
- Website activity
We may monitor your browsing activity on our website, this may include the duration spent on pages and which pages you visited
- Device and browser information
Collecting information on your device or browser, such as cookie string data and IP address, allows us to understand more about where our customers come from and how they prefer to access our website – such as through mobile devices.
- Submitted personal information
We will never request credit card details or any other form of financial data.
We will automatically collect Cookies – details about your device, access times, referring website addresses and even browser information – from visitors to our website. This information does not contain personally identifiable information, but provides a general picture of how customers interact with Sydney Heaters and how we can provide more useful products and services.
You can choose to accept or decline Cookies by updating your browser settings at any time.
We track visitor information to better streamline customer needs and operate our website as efficiently as possible.
Information gathered will not be sold, leased or shared with third parties, and personally identifiable information will only be used as far as it pertains to the original enquiry or as otherwise instructed.
- Your rights
Subject to legal exceptions, you have the right to access your personal information. To apply for access, please submit in writing your request to firstname.lastname@example.org.
- Expectations of Sydney Heaters and our website
While there is no guarantee that information transmitted over the Internet can be completely secured, we will take all reasonable precautions to protect your personal information from unauthorised access.
From time to time, we may target or contact visitors, customers and subscribers with marketing material and invitations to participate in surveys. Recipients of email notifications can choose at any time to unsubscribe by contacting email@example.com or selecting the ‘unsubscribe’ link in the Sydney Heaters email.
- How to make a complaint, submit feedback or contact us
Complaints and Feedback
If you would like to contact us, you can reach our team on:
Ph: 1300 723 908
Showroom: 151 Briens Rd, Northmead NSW 2152
Mail: PO Box 4176, Lalor Park, NSW 2147