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Hey Kelly. Peter has just left and i wanted to say he has done an absolutely awesome job!!! I wasnt any help at all just supplying a coffee now and then and a sandwich and just left the master to do his thing and boy has he done it. The oven and base look fantastic and the paint job is excellent as well. Thank you very much and a huge thanks to Peter. I will send some photos when the paving is done and it all looks clean and smick! - Paul Mercurio (Mercurio's Menu)
After doing a lot of research and considering many options I finally went with Sydney heaters, being a builder myself, I was impressed with how Peter and Mark went about there work, in a calm tradesman like way, there were difficulties due to what I required, but all went well. My wood oven came out great, and surpassed my expectations. I wish you all the best in the future. - Vincent Tassiello from Katoomba, NSW I was recommended to Sydney Heaters Pty Ltd by a close friend who had recently purchased a heater from that company. I was happy with the price I paid for my purchase, but most importantly I was very happy with the service I received and the quality of the installation. A few months after installation, the glass panel on the door of my heater cracked and I found that the manufacturers guarantee did not cover that item. I called Sydney Heaters for assistance and they went batting for me, convincing the manufacturer to replace the panel free of charge and installing it for me. I highly recommend Sydney Heaters Pty Ltd to all potential buyers. - Daniel Garcia FCPA Sydney Heaters came recommended to me by a good friend and, after using them for a new fireplace insert, I can highly recommend Sydney Heaters to offer the right fireplace solution for your needs. They came to my house, we discussed options based on the need, they offered honest advice and we came to a solution that would fit the needs. They put forward a competitive quote (I checked) and then installed it at the time booked with a minimum of fuss. I will use them again when needed. - John Karren Seaforth, NSW I had a slow combustion wood heater installed by Sydney heaters in a two storey house. Peter came out and inspected for the quote and made some suggestions like getting the outer flue powder coated to match the downpipes and guttering. The job was done in a very processional manner and the end result is simply outstanding. But of course to simply install and run away does not tell the full story. When I had a small issue with the heater Peter got personally involved and brought out the manufacturer to rectify the problem under warranty. It is this type of after sales service that is getting harder to find these days and it really makes a difference. - George from Turramurra, NSW "It was like having friends of the family help us out! The team are friendly, down to earth and genuinely care about your heater and its installation. I was nine months pregnant at the time and they couldn't have done more to make the process easy and hassle free.....and they even sent me a congratulations card on the birth of our daughter. That's what I call customer service. Oh and our heater was installed perfectly." - Mardi Sparrow from Hornsby Heights, NSW Just a note of thanks for our beautiful and functional new feature in our living room. Our new fireplace is admired by everyone who visits and loved by all the family, especially our pup 'Foxie'! I love that we get all the look of a log fire with a flick of a switch and none of the clean up afterwoods...not to mention the cleaner air for our asthmatic Cara. Thanks for your prompt and helpful service. - Suzanne, Glenn, Matthew and Cara (and Foxie too!) from Wattlegrove, NSW I had the Alfresco wood fired Oven installed. Absolutely fantastic. The initial quote was not only competitive but very well set out and easy to read with all my options. Service was great both on the phone and when the install was done. Nothing was a problem and everything was done with no fuss at all. They were very friendly, genuine and professional at the same time-very hard to find now days. I would recommend the product and Sydney Heaters to anyone. - Alfred Mugliucci from Newport, NSW Many thanks to Sydney Heaters for a great job. The installation of our new open log burner has made a stunning difference to the renovation we did in the lounge. The guys did a fantastic job, thank you. - John from Wisemans Ferry, NSW A big thankyou to both Peter & Kelly for their fantastic service. We were both very happy with their knowledge, punctuality, professionalism and overall sense of humour! - Beatrice & Len from St Ives, NSW We are genuine customers! We had Sydney Heaters install our combustion heater which involved making a hole in our roof cavity right through our ceiling to the open air. Needless to say, we were a little concerned. However, the guys did a fantastic job. Arrived on time. Fixed issues relating to missing parts (fault of the suppliers, not Syd Heaters) and did a thoroughly professional job. Can't fault them. Thanks for completing it on time. We love our real fire. May not be PC these days, but you can't beat a real fire. - Adrian and Leonine Stokes from Mt Kuring-gai, NSW I can say that you were prompt and efficient and that the heater works well. I bought a Nectre Bakers Oven and found that the doors were installed wrongly i.e. oven door on firebox (top section) and firebox door on oven. Took me a while looking at the catalogue picture to work it out! Switching them was easy. Might want to double check that in future. - Kerry from Elanora Heights, NSW I badly wanted a wood heater where I could cook meals as well. Peter gave me professional advice all along this painstakingly long process of deciding.He helped with choosing the right stove for the space and where to install it. All went fine. Excellent price, highly professional installation.However, I could not get enough radiant heat to cook on the top and just had to let go of this idea. 4 months after the installation, I happened to casually mention this to Kelly. She immediately told Peter, who came within days to check what was going on. He tried the heater, told me what I was doing wrong and now everything is working brilliantly. I can cook on my stove! I am delighted with Sydney Heaters and highly recommend them for the quality of their service and the excellence of their customer care. - Brigette Dandy from Seven Hills, NSW Having purchase a new gas heater there were a few teething problems, but Peter and Kelly-Anne were the epitome of professional after sales service. It is unfortunately a rare thing today to find such willing and reliable after sales service, it certainly exists with Sydney Heaters Pty Ltd. They are reliable, professional and more importantly they care about their clients after the money has changed hands. I thoroughly recommend them. - Craig from Epping, NSW (Service Is Everything !!) We approached Sydney Heaters as I wanted a slow combustion wood heater and Peter & Kelly were upfront and provided me with great advice in selecting a wood heater to service our home. Their service and communication was commendable and many thanks to the team at Sydney Heaters. - Joe Nassif from Kellyville,NSW (Castle Haven Constructions) |